Support and help

No. LayawayGo is not a bank, a lender or a financial adviser. It helps you plan and track your savings and shows you offers; any payments are processed by secure third-party providers.

Set a target amount and a deadline, and LayawayGo helps you plan how much to contribute (weekly, bi-weekly, or monthly). The app suggests contribution amounts and tracks your progress towards the goal.

LayawayGo ranks merchant offers against your goal's category, target, timing and location, and shows the most relevant deals first, including any contribution match towards your savings.

SNPL lets you save towards an item over time at a discounted price. Instead of paying upfront, you contribute in instalments according to a plan, and merchant offers can match part of your savings.

When you open an auction for a goal, merchants compete by submitting bids (offers) to help you reach it. You choose how long the auction stays open; the remaining time counts down from when you create it. Open each auction to see its bids on the detail page.

New business accounts are reviewed before they can publish offers. Verification is usually processed within 24-48 hours, and you'll be notified once it's complete. You can still set up your profile in the meantime.

Passwords need at least 8 characters including an uppercase letter, a number, and a special character. Use the eye icon in the password field to check what you've typed.

Yes. The in-app chat can plan budgets, create savings goals, compare contribution options, search offers, and (for businesses) create and analyse offers. It's the fastest way to get things done.